At Sesame Access Systems, we design and manufacture bespoke hidden lifts that combine advanced engineering with elegant design. Our lifts are trusted worldwide in heritage sites, offices, hotels, and private residences. However, our success is not built on products alone; it is built on partnerships we have with our partners around the globe.
We actively work with local sales agents and lift companies in international markets, ensuring that projects are delivered to the highest standard while respecting local regulations, cultures, and client expectations.
How international agents discover Sesame Access
Many partners first encounter Sesame through online research, industry shows, or even social media. In France, for example, one of our partners’ engineering employees saw a video of a Sesame lift, and said to his employer ‘I would love to work installing these lifts in France.’ At first, the lifts seemed “too complex, too big,” but with training from Sesame, the potential for engineering challenge and customer satisfaction soon proved irresistible.
This is often the starting point: a company already experienced in accessibility solutions sees Sesame lifts as a way to expand its portfolio and differentiate itself with innovation.
The engagement process
Once interest is established, Sesame takes a ‘relationship-first approach’.
Direct contact - Potential partners reach out to Sesame by phone or email to discuss opportunities.
Face-to-face meetings - Sesame Access travel to meet the partner in its market for meetings, and invites them to our UK workshop to test commitment and alignment.
Joint client visits - Early meetings often include architects, consultants, and clients, with Sesame providing technical reassurance while the local partner builds trust through language and cultural knowledge.
This collaborative model ensures projects start smoothly and clients feel fully supported.
Training and onboarding
Training is at the heart of onboarding. We know our lifts are complex, so Sesame provide:
On-site training in the UK for engineers from partner companies.
Joint installations in the partner’s market to build confidence.
Ongoing support, via Teams, joint design meetings, 3D models, and technical documentation.
For our French partner, training enabled its engineers to handle installations independently, giving them added value through service contracts and long-term client relationships.
Commercial and financial structure
Sesame typically moves partners from commission-only models to full contracting, where:
The client pays the local partner
The partner pays Sesame
Both companies share responsibility for delivery and aftercare
This structure ensures partners maintain strong client ownership, local service contracts, and healthy profit margins. Sesame remains transparent and flexible around pricing and cash flow, supporting partners through transitions.
Benefits for partners
By onboarding with Sesame, international partners gain:
Training and development for its employees on Sesame Access’ award-winning lifts
Access to unique lift products not offered by competitors.
Enhanced credibility through association with British engineering and global references.
Client retention advantages via local service and maintenance contracts.
Collaborative marketing through shared websites, LinkedIn content, embassy events, and trade shows.
Most importantly, the partnership is based on trust, transparency, responsiveness, and shared success- not one-off commissions.
Why it works
Our model balances what each side does best:
Sesame provides engineering expertise, product innovation, and global branding.
Local partners provide language skills, local compliance knowledge, and client relationship management.
Together, we make it easy for international clients to choose Sesame lifts with confidence.
How to become a Sesame international partner
If you are a lift company, sales agent, or accessibility solutions provider looking to expand your portfolio, we’d love to hear from you.
Contact us today by emailing our Commercial Director, [email protected], to explore partnership opportunities and join our growing global network.
Frequently asked questions
At Sesame Access Systems, we specialise in bespoke hidden lifts that combine advanced engineering with discreet design. Many international lift and sales companies contact us asking how partnerships work. Below, we’ve gathered the most common questions from real discussions with our international agents.
How do international agents usually find Sesame Access?
Most partners discover us online, at trade shows, or via social media. In France, for example, our partner first saw our stairlifts on Facebook. The engineering challenge and prestige of working with heritage and luxury sites made Sesame an attractive partner.
What is the first step in working with Sesame?
The process usually begins with a phone call or email. We then arrange face-to-face meetings - both in the local market and at our UK workshop. This builds mutual trust and ensures cultural and technical alignment from the start.
How are engineers trained to install Sesame lifts?
Training is provided through:
On-site sessions in the UK workshop
Joint installations in the partner’s country
Ongoing remote support using Teams, 3D models, and detailed manuals
This allows local engineers to become fully competent, giving them the confidence to service and maintain lifts independently.
What commercial model does Sesame use with partners?
We move quickly from commission-only to a direct contracting model:
The client pays the local partner
The partner pays Sesame
Both companies share installation and aftercare responsibility
This system ensures partners own the client relationship and can build profitable service contracts.
5. What are the main advantages for international partners?
Access to a unique, world-class product portfolio
Credibility through British engineering and global references
Stronger client retention with service and maintenance contracts
Co-branded marketing via websites, LinkedIn campaigns, embassy events, and trade shows
6. How does Sesame help with sales and marketing?
Sesame collaborates closely with partners through:
Shared website presence
Joint social media posts and viral videos
Support from embassies and trade events
Collaborative presentations with British government bodies
This joint branding helps agents open doors to architects, consultants, and construction companies.
7. How do partners handle local compliance?
Local partners manage national building codes and accessibility standards, while Sesame provides technical support. For example, in France, stairlift rules differ from those in the UK, and our partner ensures full compliance with local Bureau de Contrôle authorities.
8. What type of companies make the best partners?
Typically:
Medium-sized lift or accessibility companies
Teams with strong engineers seeking more complex projects
Businesses are motivated by service contracts, not just one-off commissions
The best partners are those who value long-term relationships and want to add innovative lifts to their portfolio.
How do I become a Sesame Access international partner?
If you are a lift company, accessibility specialist, or sales agent seeking new growth opportunities, contact us today. We are looking for motivated companies to join our global network. Please email [email protected]
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